Ministry of Helpers

About Ministry of Helpers

Ministry of Helpers, operating from Chinatown Point on New Bridge Road, has built a strong reputation specifically for guiding first-time domestic helper employers through the complex MOM regulations, employment contract requirements, and practical expectations that are unfamiliar to households engaging a live-in helper for the first time. With 356 Google reviews at 4.9 stars, their employer orientation programme covers MOM regulations, the Employer's Orientation Programme (EOP) requirements, salary payment obligations, day-off entitlements, and insurance requirements before any placement is made. The agency provides a clear pre-placement checklist covering household safety assessment, sleeping arrangements, food provision, and communication expectations — practical guidance that significantly reduces the cultural adjustment friction that causes many first-year placements to fail. Their advisors are patient with first-time employers who have questions about their obligations, and the agency's strong reputation for ethical practice reflects in reviews that frequently mention transparency about costs and realistic expectations about the matching process.

Highlights

• #3 Best for First-Time Employers
• 4.9 / 5.0 Google Rating
• 356 Verified Google Reviews
• Singapore Based

Customer Review

"As first-time employers, we had no idea what we were getting into. Ministry of Helpers walked us through everything — MOM requirements, what to pay, how to set expectations, what to do on day one. The helper they matched us with is still with us two years later. The orientation programme alone was worth the agency fee."