Excel Caregivers

About Excel Caregivers

Excel Caregivers, based at Balestier Road, specialises in matching domestic helpers with verified caregiving competencies for households with elderly parents, young infants, or family members with medical conditions requiring dedicated care. With 412 Google reviews at 4.9 stars, their matching process goes beyond standard domestic helper placement — screening helpers specifically for First Aid certification, infant care training, dementia companion skills, and mobility assistance experience relevant to the specific care needs of the household. The agency maintains a database of helpers who have completed accredited caregiver training programmes recognised by MOM and the Agency for Integrated Care (AIC), enabling employers to verify training credentials rather than relying solely on claimed experience. For families who are hiring a helper primarily to care for an elderly parent or a young child while the primary caregiver returns to work, the mismatch risk is significantly reduced when the agency has pre-screened specifically for caregiving competence rather than general housekeeping ability.

Highlights

• #2 Best for Caregivers
• 4.9 / 5.0 Google Rating
• 412 Verified Google Reviews
• Singapore Based

Customer Review

"We hired through Excel specifically because my father has dementia. They matched us with a helper who had two years of dementia companion experience, First Aid certification, and spoke Mandarin. The transition was smooth and my father has bonded well with her. This is the only agency that understood exactly what we needed."