#10 Best Value Insurer
FWD Reviews
Last updated September 4, 2026 · By BestThingReview
Address: 6 Temasek Boulevard, #18-01 Suntec Tower 4, Singapore 038986
Phone: +65 6820 8888
Website: fwd.com.sg/
About FWD
FWD Insurance Singapore, based at Robinson Road, is the Singapore subsidiary of the FWD Group and has built a strong reputation for competitive premiums and straightforward product structures since entering the Singapore market. With 289 Google reviews at 4.9 stars, FWD's term life, critical illness, and personal accident products are consistently among the most competitively priced in the market on a like-for-like coverage comparison. Their digital-first service model: buy online, manage online, claim online: removes the intermediary layer that adds cost without adding value for buyers who know what coverage they need. FWD's Big 3 Critical Illness product, covering cancer, heart attack, and stroke (the three conditions responsible for the majority of critical illness claims in Singapore), is a well-structured entry-level option for buyers who want focused critical illness protection without the premium cost of comprehensive 52+ condition coverage. For price-sensitive buyers who are comfortable purchasing and managing insurance digitally, FWD offers the strongest premium value on this list.
Highlights
- #10 Best Value Insurer
- 4.9 / 5.0 Google Rating
- 289 Verified Google Reviews
- Singapore Based
Services
Customer Review
"FWD's term plan was SGD 18 per month cheaper than the same coverage from two competitors. The online application took 20 minutes, the policy was issued instantly, and the app makes it easy to check my coverage and update beneficiaries. For no-frills, competitively priced coverage, FWD is the obvious choice."
Our Verdict
FWD is the #10 ranked best value insurer on BestThingReview's independent evaluation of Insurance Agencies in Singapore (2026), Ranked by Reviews. FWD Insurance Singapore, based at Robinson Road, is the Singapore subsidiary of the FWD Group and has built a strong reputation for competitive premiums and straightforward product structures since entering the Singapore market. With 289 Google reviews at 4.9 stars, FWD's term life, critical illness, and personal accident products are consistently among the most competitively priced in the market on a like-for-like coverage comparison.
4.9
★★★★★/ 5.0 Google
289 verified Google reviews
Ranked #10 in Singapore 2026
Source: Google Maps · Reviewed by BestThingReview
Best For
Best Value Insurer
FWD stands out specifically for value insurer, making it the strongest choice for customers with this priority.
FWD FAQs
Is FWD good?
FWD holds a 4.9 out of 5 Google rating from 289 reviews and is ranked #10 (Best Value Insurer) in BestThingReview's independent ranking of the best Insurance Agencies in Singapore.
What do customers say about FWD?
A verified reviewer, Ng Boon Kiat, wrote: "FWD's term plan was SGD 18 per month cheaper than the same coverage from two competitors. The online application took 20 minutes, the policy was issued instantly, and the app makes it easy to check my coverage and update beneficiaries. For no-frills, competitively priced coverage, FWD is the obvious choice."
Where is FWD located?
FWD is located at 6 Temasek Boulevard, #18-01 Suntec Tower 4, Singapore 038986.
How do I contact FWD?
Call FWD on +65 6820 8888 or visit fwd.com.sg.
FWD is ranked #10 in our independent evaluation:
10 Best Insurance Agencies in Singapore (2026), Ranked by Reviews →